Terms of service

Welcome to the ufotableWEBSHOP-Global website (the “Site”). We make information available to you on global.ufotableweb.shop subject to the following terms and conditions ( the “Terms”) which include the website operated by ufotable, Inc. (the “Company”).


Section 1 General: Application of the Terms

1.1. The purpose of the Terms is to establish the terms of provision of the Site and the rights and obligations between the Company and registered users regarding the use of the Site and applies to all relationships related to the use of the Site between registered users and the Company. 

1.2. The rules regarding the use of the Site posted by the Company shall form part of the Terms.

1.3. If the content of the Terms differs from the rules in the preceding paragraph or other explanations of the Site outside the Terms, the provisions of the Terms shall take precedence.

Section 2 Right to Change the Terms

2.2. The Company reserves the right to modify the Terms if the Company deems it necessary. If there is any change to the Terms, the Company will inform the registered users of the changed enforcement time and contents of the Terms by posting on the Site, or other appropriate methods. However, in the case of changes that require the consent of registered users by the law, the consent of the registered users shall be obtained by the method prescribed by the Company.

Section 3 Registration

3.1. Those who wish to use the Site (the "registration applicants") agree to comply with the Terms and have certain information specified by the Company (the "registration items"). Users can apply to the Company for registration to use the Site by providing the method specified by the Company.

3.2. In accordance with the Company's standards, we will determine whether or not the applicant for registration (the "registered applicants") who applied for registration based on Section 3.1 can be registered, and if we approve the registration, We will notify the registered applicant to that effect. Registration as a registered user of the registered applicant shall be completed when the Company gives the notice in this section.

3.3.  Upon completion of the registration set forth in the preceding paragraphs, a service use contract will be established between the registered user and the Company, and the registered user will be able to use the Site in accordance with the Terms.

3.4. The Company may refuse registration and re-registration if the applicant for registration falls under any of the following reasons, and we are not obligated to disclose the reason.

(a). When there are falsehoods, errors, or omissions in all or part of the registration items provided to the Company

(b). If you are a minor, an adult guardian, a guardian, or a person under assistance, and you have not obtained the consent of a legal representative, guardian, or assistant.

(c). Maintaining and managing antisocial forces, etc. (meaning gangsters,  members of gangsters, right-wing groups, antisocial forces, and other equivalents; the same shall apply hereinafter), or through funding and other means. Or when the Company determines that it is engaged in some kind of exchange or involvement with antisocial forces such as cooperating or being involved in management.

(d). When the Company determines that the person has violated the contract with the Company in the past or is a related person.

(e). If you have received the measures stipulated in Section 6.

(f). In addition, when the Company judges that registration is not appropriate

Section 4 Change of the Registration Items

4.1. If there are any changes in the registered items, the registered users shall notify the Company of the changed items without delay by the method specified by the Company.

Section 5 Password and Users ID

5.1. Registered users shall properly manage and store passwords and user IDs related to the Site at their own risk, and shall not allow third parties to use them, or lend, transfer, change their names, buy or sell, etc.

5.2. The registered user shall be liable for damages caused by insufficient management of passwords or user IDs, mistakes in use, use by third parties, etc.

Section 6 Deregistration, etc.

6.1. If the registered user falls under any of the following reasons, the Company will delete or hide the posted data without prior notice or notification, and temporarily use the Site for the registered user. You can stop the service or cancel the registration as a registered user.

(a). If you violate any provision of the Terms.

(b). When it turns out that there is a false fact in the registered items.

(c). When payment is suspended or insolvent, or there is a petition for bankruptcy proceedings, civil rehabilitation proceedings, corporate reorganization proceedings, special liquidation, or similar proceedings.

(d). If you have not used the Site for over a year.

(e). If you do not respond to inquiries from the Company or other inquiries requesting answers for 30 days or more.

(f). When applicable to each item of Section 3.4.

(g). In addition, when the Company judges that it is not appropriate to use the Site or continue registration as a registered user.

6.2. If any of the reasons in the preceding paragraph applies, the registered user will naturally lose the benefit of the deadline for all the debts owed to the Company and must immediately pay all the debts to the Company. 

Section 7 Withdrawal from A Registered User

7.1. A registered user can withdraw from the Site and cancel his / her registration as a registered user by completing the procedures prescribed by the Company.

7.2. If there is any debt owed to the Company upon withdrawal, the registered user will naturally lose the benefit of the deadline for all the debt owed to the Company and will immediately pay all the debt to the Company. 

7.3 Regarding the handling of user information after withdrawal, the provisions of Section 20 shall be followed.

Section 8 The Site: Product Purchasing, etc.

8.1.  When the registered user makes a purchase application from the designated purchase screen on the Site, a purchase contract for product discount will be established between the Company and the registered user.

8.2. After the contract is concluded in the preceding paragraph, the registered user cannot cancel the contract, exchange the product discount, or request a refund for any reason unless otherwise specified in the Terms.

8.3. Even if the registered user completes the purchase of the product in accordance with the provisions of the preceding two paragraphs and the purchase contract is concluded, the purchased product may be sold out depending on the acceptance of payment. In this case, it is considered that the purchase contract of the product has been canceled, and the Company is exempt from the obligation to deliver the product. In addition, the Company shall not be liable for any damages caused to registered users due to non-delivery, except for a refund of the purchase price.

Section 9 Product Delivery

9.1. The Company will ship the products purchased by the registered user (the "purchased products") to the delivery destination specified by the registered user, using the delivery time displayed on the Site. 

9.2. In the case of the preceding paragraph, the Company shall not be liable even if the product cannot be delivered due to an error or incompleteness of the required information of the registered user.

9.3. It is considered that the delivery to the registered user is completed at the time of shipping. Therefore if the delivery of the product is not completed due to refusal of receipt of the product or other reasons that cannot be attributed to the responsibility of the Company (including affiliated businesses; the same shall apply hereinafter in this section), the Company will be exempted from the obligation to deliver the product, etc., and will not be liable for any damage caused to the registered user caused by not delivering the product.

9.4. The ownership of the product and the risk of loss shall be transferred from the Company to the registered user when the product is delivered to the registered user or when the delivery is deemed to be completed based on the preceding paragraph.

Section 10 Return of Product, etc.

10.1. The Company will not accept returns, exchanges or resends due to the convenience of registered users after the delivery of the product is completed.

10.2.  Notwithstanding the provisions of the preceding paragraph, if the delivered product is defective or damaged, or if any other matter specified by the Company is applicable, please contact the designated inquiry window within 10 days from the date of delivery. Only in such cases, we will exchange the delivered products at our expense. However, if the delivered product cannot be exchanged due to sold out of the product, etc., the amount equivalent to the purchase price of the product will be refunded.

10.3. Notwithstanding the other provisions of the Terms, the Company may cancel all or part of the delivery of the product due to the inventory of the product, the business situation of the affiliated business, and other circumstances. In the case of cancellation from us, the product price for cancellation shall be refunded to the registered user at the time when we deem it appropriate, and the transfer fee required for refund shall be borne by the Company.

Section 11 Pricing and Payment Methods

11.1. As a consideration for using the Site, the registered user shall pay the usage fee separately determined by the Company and displayed on the website of the Company or a third party that we trust to the Company by the payment method specified by the Company.

11.2.If the registered user delays the payment of the usage fee, the registered user shall pay us the late damages at a rate of 14.6% per year.

Section 12 Suspending The Site

12.1. The Company shall be able to suspend or suspend the provision of all or part of the Site without notifying the registered user in advance in any of the following cases.

(a) When urgently inspecting or maintaining the computer system related to the Site.

(b) When the Site cannot be operated due to a failure of a computer, communication line, etc., erroneous operation, excessive concentration of access, unauthorized access, hacking, etc.

(c) When the Site cannot be operated due to force majeure such as earthquakes, lightning strikes, fires, storms and floods, power outages, and natural disasters.

(d) In addition, when the Company determines that suspension or suspension is necessary.

Section 13 Change or Termination of The Contents of The Site

13.1. The Company may change the contents of the Site or terminate the provision at our convenience.

13.2. When the Company terminates the provision of the Site, we shall notify the registered user in advance.

Section 14 Contact and Notification

14.1. Inquiries regarding the Site and other communications or notifications from registered users to the Company, and notifications regarding changes to the Terms and other communications or notifications from the Company to registered users shall be made by the method specified by the Company.

14.2. If the Company contacts or notify the email address or other contact information included in the registration, the registered user will be deemed to have received the contact or notification.

Section 15 Prohibited Matters

When using the Site, registered users must not perform any of the following actions or actions that the Company deems to be applicable.

(a) Acts that violate laws and regulations or acts related to criminal acts.

(b) Fraud or threatening acts against the Company, other users of the Site or other third parties

(c) Acts that are offensive to public order and morals

(d) Acts that infringe the intellectual property rights, portrait rights, privacy rights, honors, other rights or interests of the Company, other users of the Site, or other third parties.

(e) Through the Site, send information that falls under or is judged to fall under the following to us or other users of the Site.

・ Information containing excessively violent or cruel expressions

  • Information including computer viruses and other harmful computer programs

・ Information including expressions that damage the honor or credibility of the Company, other users of the Site, or other third parties.

・ Information containing overly obscene expressions

・ Information including expressions that promote discrimination

・ Information including expressions that promote suicide and self-harm

・ Information including expressions that promote inappropriate use of drugs

・ Information including antisocial expressions

・ Information that requires the spread of information to third parties such as chain mail

・ Information including expressions that make others uncomfortable

(f) Acts that place an excessive load on the network or system of the Site

(g) Reverse engineering and other analysis activities for software and other systems provided by the Company

(h) Acts that may interfere with the operation of the Site

(i) Unauthorized access to our network or system

(j) Acts of impersonating a third party

(k) Acts of using the ID or password of another user of the Site

(l) Promotion, advertising, solicitation, or business activities on the Site that we do not permit in advance

(m) Collection of information on other users of the Site

(n) Acts that cause disadvantage, damage, or discomfort to the Company, other users of the Site, or other third parties

(o) Acts that violate the rules regarding the use of the Site posted on it

(p) Profiting to antisocial forces

(q) Acts aimed at meeting the unfamiliar opposite sex

(r) Acts that directly or indirectly induce or facilitate the acts of the preceding items

(s) Trying the actions of the previous items

(t) Other acts that the Company deems inappropriate

Section 16 Attribution of Rights

16.1. All intellectual property rights related to the website and the Site belong to the Company or those who have licensed us, and the license to use the Site is based on the Terms. It does not mean the license of the intellectual property rights of the Company or the person who licenses the Company.

16.2. The registered user has stated to the Company that he/she has the legal right to post or otherwise transmit the posted data and that the posted data does not infringe the rights of a third party. 

16.3. The registered user grants the Company a worldwide, non-exclusive, free, sublicensable, and transferable license to use, copy, distribute, create, display and execute derivative works of the posted data. In addition, it is non-exclusive for other registered users to use, copy, distribute, create, display, and execute derivative works of posted data posted or transmitted by registered users using the Site. 

16.4. The registered user agrees not to exercise the moral rights of the author against the Company and those who have inherited or licensed the rights from the Company.

Section 17  Disclaimer of Warranty and Disclaimer

17.1.  The Company, that the Site fits the specific purpose of the registered user, has the expected function, commercial value, accuracy, and usefulness, and the use of the Site by the registered user applies to the registered user. We do not guarantee that it complies with laws and regulations or the internal rules of industry groups, that it can be used continuously, and that no problems occur, whether expressed or implied.

17.2. The Company shall not be liable for any damages suffered by the Registered User regarding the Site, except for those caused by the intentional or gross negligence of the Company, over following, the privacy policy.

17.3. The Company shall be able to use and disclose the information, data, etc. provided to the Company by the registered user as statistical information in a non-personally identifiable form at the discretion of the Company, and the registered user may use this. 

Section 20 Transfer of Contractual Status, etc.

20.1. Registered users may assign, transfer, set collateral, etc. to a third party regarding the Terms and the contractual status stipulated in the Terms or the rights or obligations based on the Terms without the prior written consent of the Company. 

20.2. When the Company transfers the business related to the Site to another company, the contractual status stipulated in the Terms, the rights, and obligations based on the Terms, the registration items of registered users, and other matters in connection with the transfer of the business. Customer information may be transferred to the transferee of the business transfer, and the registered user shall consent to such transfer in advance in this section. The business transfer specified in this section shall include not only ordinary business transfer but also company splits and all other cases where business is transferred.

Section 21 Separability

21.1.Even if any provision of the Terms or a part thereof is determined to be invalid or unenforceable by the Consumer Contract Law or other laws and regulations, the remaining provisions and part of the Terms are invalid or unenforceable. The rest of the provisions determined to remain in force shall continue to be in full force.

Section 22 Governing Law and Court of Jurisdiction

1. The Terms and the contract stipulated in the terms are governed by the laws of Japan, without regard to any conflict of law provisions.

2. The Tokyo District Court shall be the exclusive agreement jurisdictional court of the first instance for all disputes arising out of or related to the Terms of the contract stipulated in the Terms.

[Established on November 5, 2021]